Privacy Policy
Through this notice, Microbiología y Calidad Industrial MCI S.A. and with the email address servicioalcliente@mci-cr.com (hereinafter MCI) informs the users of its portal about its personal data protection policy so that Users can freely and voluntarily determine if they wish to provide MCI with the personal data that may be required or that may be obtained from Users upon subscription or registration in some of the services offered by MCI on the Portal or through the Portal. MCI reserves the right to modify this policy to adapt it to legislative or jurisprudential developments as well as industry practices. In such cases, MCI will announce the changes introduced on this page with reasonable advance notice of their implementation.
Basic information on Data Protection
Address: Zona Franca Zeta, nave #33. Montecillos de Alajuela, Costa Rica
Phone: (+506) 4010 3016
E-mail: servicioalcliente@mci-cr.com
Purpose
The personal data provided will be kept as long as the commercial relationship is maintained, or its deletion is not requested by the interested party.
Legitimation
The use of your data under the conditions described above is permitted by European and Costa Rican data protection regulations in accordance with the following legal bases:
- You have expressed your consent (you have been presented with a consent form to authorize the processing of your data for certain purposes; you can revoke the consent given at any time);
- The processing of your data is necessary for the management and maintenance of a contract signed with you;
- The processing of your data is necessary to comply with our legal obligations;
- We use your data to pursue a legitimate interest and our reasons for doing so outweigh any potential harm to your data protection rights;
There may be purposes that are permitted under other legal bases; In such cases, we will do our best to identify the legal basis in question and communicate it to you as soon as possible as soon as we become aware of its existence.
Recipients
- The data collected will be used at MCI for internal administrative purposes, including the processing of personal data of customers or employees.
- Although in data transmissions over the Internet or from a website it is not possible to guarantee absolute protection against intrusions, both we and our server company make every effort to maintain the physical, electronic and procedural protection measures necessary to guarantee the protection of your information in accordance with the applicable data protection requirements.
- All your data is stored on secure servers (or secure physical copies) owned by us or our company in charge of the MCI server, and our security criteria and policies (or other equivalent of our company in charge) apply to access and use them. of the server).
- On the other hand, part of the information collected will be shared with third companies, to send the user advertising and direct marketing commercial information (together “Ads”) about products and services offered by MCI and third parties, adapted to the users’ needs. user interests. We will obtain the user’s consent to process their personal information for direct marketing purposes.
Rights
- Anyone has the right to obtain confirmation as to whether at MCI we are processing personal data that concerns them or not.
- Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
- In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. MCI will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
Registration of files and forms
MCI provides Users with the appropriate technical resources so that, in advance, they can access this notice about the Privacy Policy or any other relevant information and can give their consent so that MCI can proceed with the automated processing of their personal data. Except in the fields where otherwise indicated, responses to questions about personal data are voluntary, and the lack of response does not imply a reduction in the quality or quantity of the corresponding services, unless otherwise indicated.
Accuracy and truthfulness of the data provided
Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep it duly updated.
Users have recognized and may exercise the rights of access, cancellation, rectification and opposition, as well as have recognized the right to be informed of the transfers made by contacting MCI through the email gdpr@agqlabs.com.
MCI is not responsible for the veracity of information that is not its own creation and for which another source is indicated, and therefore does not assume any responsibility for hypothetical damages that may arise from the use of said information.
MCI reserves the right to update, modify or delete the information contained on its web pages and may even limit or not allow access to said information.
MCI is exonerated from liability for any damage or harm that the User may suffer as a result of errors, defects or omissions in the information provided by MCI, provided that it comes from sources other than MCI.
Purposes
MCI collects personal data from users of the Website, including, without limitation, name and surname, company name, company name, city, province and country, email, telephone number and NIF/CIF (“Personal data” or “Data”) through various means, including, without limitation, the different forms that appear on the Website or through cookies (in accordance with the provisions of the “Cookie Policy” Section, which will be included in an automated MCI file.
The company will consider the Data you provide us as correct and up-to-date.
The processing of Data is carried out by MCI for, among others, the purposes of responding to contact requests received, managing product orders as well as, where appropriate, shipping, billing and collection thereof, to address possible complaints from users and clients, to manage the sending of own or third-party information that may be of interest to you and to send you our newsletter or Newsletter. In addition to developing selection processes for the incorporation of new employees and the management of the company’s human resources.
Likewise, MCI may use your Data to send you commercial communications by email or other equivalent electronic means, such as SMS, when you expressly authorize it by checking the acceptance box of this Privacy Policy, which you can access from the different forms included on the Website. MCI will give you the opportunity to revoke your consent to send commercial communications electronically at any time.
Exercise of rights of access, rectification, cancellation and opposition
As indicated in the sections through which you can provide us with your personal data, you can direct your communications and exercise the rights of access, rectification, cancellation and opposition at the Internet address gdpr@agqlabs.com, or by regular mail addressed to Microbiología y Calidad Industrial MCI S.A., Zona Franca Zeta, warehouse #33. Montecillos de Alajuela, Costa Rica. To exercise these rights and in compliance with Instruction 1/1998, of January 19, of the Data Protection Agency, it is necessary that you prove your personality to MCI by sending a photocopy of the National Identity Document or any other valid means in law.
Security measures
MCI has adopted the security levels and measures for the protection of personal data, installing in its systems and files the necessary technical measures to guarantee the confidential treatment of data, avoiding its loss, alteration and unauthorized access.
Acceptance and Consent
The User declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the automated processing thereof by MCI, in the manner and for the purposes indicated in the information clause present in each of the sections in the that personal data may be collected.
